Lead with: Customisation is what we do for our clients rather than try to be everything from the outset

Posted by Matt Kepple about 6 years ago

Helping you achieve:

Matt Kepple's Idea:

Feedback I received was don't necessarily have to think on the spot. I can instead just own it and say that I'll think about how we can customise it and be clear that we have the standard platform but that we often do customisations for clients upfront. That takes the pressure off.