Volunteer Programme Annual Review template
An internal review of the organisation's volunteer programme: how many volunteers gave time, what they contributed, how they experienced volunteering and what to improve.
By Makerble® ImpactStore™ 5 questions Narrative, Number, Chart Updated Oct 2026
What this report asks
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How many volunteers were active this year, and how many hours did they give?
Guidance: Give the number of active volunteers and total hours, and compare them with last year.
Number Chart -
What roles did volunteers take on?
Guidance: Break volunteering down by role or activity, and show which roles grew or shrank.
Narrative Chart -
How did volunteers rate their experience?
Guidance: Summarise volunteer survey results on satisfaction, support and how valued they feel.
Narrative Chart -
What difference did volunteers make to the people we support?
Guidance: Describe the outcomes volunteer-led activities contributed to, with figures where possible.
Narrative -
What will we change in how we recruit, support and retain volunteers?
Guidance: List the main improvements for next year and why.
Narrative